• When the filter is refreshing the page due to a user selection, there is no spinner visible to show that there is activity.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author RazyRx

    (@razyrx)

    Hello,

    You have enabled option “Search Box” in group, that reload page instead AJAX loading.
    Please try to disable this option.

    Regards,
    Oleg

    Thread Starter RashaMatt

    (@rashamatt)

    Yes, I do need the Search Box feature, that is why I purchased the Pro license ?? This is apparently the only way to redirect the filter to the archive page with the filtered results.

    When the filter group is displayed on an archive page it is appropriate to use “AJAX” mode, but when the group is displayed on a product page it is appropriate to use “Search Box” mode.

    The problem is that when using the filter on a product page, from the user’s perspective nothing appears to happen when they click on the filters – then eventually the page loads and they are confused. ??

    Plugin Author RazyRx

    (@razyrx)

    Hello,

    With enabled Search Box functionality plugin just load filtered page. Do you have some issue with it?
    Is it not load page or page not filtered after filter selection.

    Regards,
    Oleg

Viewing 3 replies - 1 through 3 (of 3 total)
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