• Resolved tim.hollingworth

    (@timhollingworth)


    I have a questionnaire on the website which has 10 multiple answers to the question.

    18.?Do you suffer with any of the following:?
    Heart condition
    Epilepsy
    Depressive illness
    Phobias
    Constipation
    Allergies including hay-fever
    Frequent headaches
    Migraines
    Panic attacks
    IBS
    High blood pressure
    Insomnia
    Palpitations
    Cancer

    The answers are returned clumped together as follows…

    –?Heart condition.Headaches.Panic attacks.Insomnia.

    As you can see there are no spaces between the answer just a full stop. Is there any way we can make a space after the full stop just to make it look better, please?

    Thanks for your help…

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @timhollingworth ,

    Can you please share your quiz link with us and screenshot of the issue so I will check and help you to fix the issue.

    Regards,
    Sumit

    Thread Starter tim.hollingworth

    (@timhollingworth)

    Hi @timhollingworth

    I need to discuss this with my development team. Hopefully, I will get back to you with the solution.

    Regards,
    Sumit

    Thread Starter tim.hollingworth

    (@timhollingworth)

    Thank you for your quiz test.

    Here is the result…

    https://www.dianaluke.org/wp-content/uploads/2023/04/quiz.test_.png

    It could work if there is a hyphen between results… like – this but a . and space would be great.

    Thanks for your help

    Hi @timhollingworth

    Can you please share the screenshot of the below-given location.

    Please navigate to text tab of the quiz and share the screenshot of %QUESTION_ANSWERS%.

    Location : Quiz -> Text tab -> QSM Variables -> %QUESTION_ANSWERS% Text

    Looking forward to your reply.

    Regards,
    Sumit

    Thread Starter tim.hollingworth

    (@timhollingworth)

    Hi Sumit

    Here is the screen grab of the variable text as requested

    https://www.dianaluke.org/wp-content/uploads/2023/04/quiz-text.png

    I am using the Old Template but the New Template still has the same issue with just dots between the multi question answers. I just tried using a dash after the variable text options from your last message to see if I could change the dot issue but again there is still a bulk text with only dots separating the multi choice answers….

    –?Heart condition.Constipation.Panic attacks.Insomnia.Other

    I think the remedy is in the .js coding collecting and generating the page in the plugin setup. I have been looking but its very complicated and I don’t want to break anything…

    Thanks for your speedy response

    Tim

    Hi @timhollingworth ,

    Thank you for the screenshot. Let me discuss this issue with our technical team.
    I will get back to you with the solution.

    Regards,
    Sumit

    Hi @timhollingworth

    I am writing to inform you that our team has identified the issue you reported and we are taking the necessary steps to resolve it in the upcoming plugin releases.

    May I kindly request that once the update becomes available to you, please update the QSM and then check again to ensure that the issue has been fully resolved.

    Thank you for your cooperation and understanding.

    Best regards,
    Sumit

    Thread Starter tim.hollingworth

    (@timhollingworth)

    Hi Sumit.

    Thank you for your help looking into the issue. I look forward to the update which will make QSM even better.

    Thanks again

    Tim

    Thread Starter tim.hollingworth

    (@timhollingworth)

    Hi Sumit

    I have updated the plugin to Version 8.1.6, but unfortunately this has not fixed the issue. I am hoping that the next release will solve the problem.

    Thanks again for your help

    Tim

    Dear @timhollingworth,

    I hope this email finds you well.

    I am writing to inform you that the issue you have been experiencing with QSM has been resolved in the latest version, which is 8.1.7.

    I would kindly request you to update QSM to its latest version and then check if the issue still persists.

    If you have any further questions or need any assistance, please do not hesitate to contact me.

    Thank you for your time and consideration.

    Regards,
    Sumit

Viewing 11 replies - 1 through 11 (of 11 total)
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