‘no shipping options’ in cart

  • Resolved campcan

    (@campcan)


    1 year, 6 months ago

    I installed the plugin according to directions. I added shipping zone ‘Canada’ and selected free shipping per product. I added shipping class ‘free-shipping’ and made sure the products I wanted are using that shipping class. For non free-shipping products I use Canada Post plugin. At check out for the free shipping products, it just says “No shipping options were found for [address]”. Not sure what I’m doing wrong.

    • This topic was modified 1 year, 6 months ago by campcan.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hello @campcan

    Thanks for using our plugin.

    Would you please send me a screenshot of the shipping zones page?

    Thread Starter campcan

    (@campcan)

    Hello, I can’t see how to send a screenshot?

    • This reply was modified 1 year, 6 months ago by campcan.
    Plugin Author Waseem Senjer

    (@waseem_senjer)

    You can use https://prnt.sc/

    Thread Starter campcan

    (@campcan)

    Thanks but I’m still having trouble uploading the screenshot here. Lightshot gave me a URL link but when I paste it when adding an image it says ‘This image has an empty alt attribute’. Is there an email I can send the screenshot to?

    Basically for shipping zones I have 2: Everywhere and Canada. The regions are the same (everywhere and Canada) and the shipping methods for both are Canada Post, Free Shipping

    • This reply was modified 1 year, 6 months ago by campcan.
    Thread Starter campcan

    (@campcan)

    I have come back to this after leaving it a couple of days and it’s suddenly now working? Not sure what the problem was. Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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