No shipping options were found for [address]

Hi Rughooker – can I ask how you resolved this? I’m having the same issue.

You too? Not resolved. I’m resorting to phone calls, manual invoicing and typing the shipping address in myself from my notes or email. NOT FUN. I used to use the paid USPS Shipping extension, but that one stopped working about 1 year ago. That’s when I went with Woo Services. Worked for a while — until it didn’t.

Me too! I’ve tried to fix but no luck – mine is with the Canada Post plugin

Hi @rughooker

Thanks for reaching out and sorry to see you’re having troubles with shipping. Can you navigate to WooCommerce > Status > WooCommerce Services and see if there are any additional details in the debug log there? You may have to enable it and test again for more recent records to show.

There is also an update button on that page to ensure the connection is working as expected.

Please let us know what you find.

Thanks again,

I had the same thing happen, using WooCommerce Services plugin with Canada Post rates. One day all the rates were calculating correctly in the cart, the next day they weren’t.

What I finally learned was that the shipping zone list is read and prioritized from top to bottom.

I had added a zone for free shipping in Canada that was appearing above the regular Canada shipping zone in the list. And my free shipping zone requires a coupon code.

So the free shipping option for Canada was not being met and the plugin was not seeing the regular shipping zone located below it in the zones list.

The solution was to drag and drop the free shipping zone below the regular shipping zone and all worked correctly again. I had no idea the list was prioritized this way.

So I’ve arranged my zones from broadest at the top to narrowest at the bottom, with anything that requires a coupon code at the very bottom of the list.

Hope this solves it for someone else!