• Resolved zoriginate

    (@zoriginate)


    Hi Dan,

    For some reason I cannot get the pluggin to work. Do you have any pointer to help me? It used to work last month.

    • This topic was modified 4 years, 1 month ago by zoriginate.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Same here, this morning the site was functioning perfectly, but suddendly stop showing me Shippping Options of USPS

    https://www.pajaromacua.com

    Same here. Having the same issue today

    Plugin Author Dan

    (@dangoodman)

    Hi @zoriginate, @leomostaza, @yogicchai

    Thank you for reaching out.

    We don’t see any issue with the plugin at the moment. I’m wondering if it was a temporary connectivity issue with the USPS API.

    Could you check if you are experiencing the issue now?

    If so, it would be great to know some details to be able to reproduce it:
    – screenshot of your settings of the plugin;
    – total weight of the order you are getting unexpected results for;
    – dimensions of items in the order;
    – shipping destination postcode;
    – what shipping options you get for the order;
    – what shipping options you expect to get instead;

    • This reply was modified 4 years, 1 month ago by Dan.
    • This reply was modified 4 years, 1 month ago by Dan.

    I can confirm it was temporary connectivity issue with the USPS API as everything was working again the day after. It would be great though to somehow code a rule that if the API is not connecting the module shuts off or a flat rate fee is shown to avoid loosing sales. I was lucky a customer sent an email to let us know she couldn’t checkout but most people will simply abandon the cart.

    Thanks Dan!

    Plugin Author Dan

    (@dangoodman)

    @yogicchai, thank you for the update!

    It’s a good idea to have a fallback rate in case the USPS API is not reachable. Will think about that for a future version.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘[NSFW] No Shipping options were found error’ is closed to new replies.