Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support lusp

    (@lusp)

    Hi @ksamsmile,

    Could you provide us with the screenshots of your current shipping zones and shipping methods setup? We will need to take a closer look on the situation to find out what’s wrong.

    Kind regards,
    ?ukasz

    Thread Starter thekristensam

    (@ksamsmile)

    Thank you please see: https://youtu.be/4adNow10zJA

    Plugin Support lusp

    (@lusp)

    Hi @ksamsmile,

    Thank you for showing your configuration. I suppose there might be two reasons of not displaying the shipping methods properly after setting it up the same way as it was done in our video.

    First – if all of the products in your shop have their weights entered please make sure they are all using the same weight units. In other words please check if the weight ranges you’ve set in shipping method’s configuration are accurate for the weight units set at WooCommerce > Settings > Products > General > Measurements section. We have received many messages with similar problems and it turned out the price ranges defined in the shipping method configuration was created for kg and the shop’s main weight unit were g.

    Second – the weight ranges you have defined are not covering all the weight values: https://wpdesk.me/ls/W7bX9qwnYI.png – the second one doesn’t start were the first ended. There is a missing range between 4 and 5. If the total products weight will be 4.5 kg it will give you the There are no shipping methods available notice.

    The proper cofiguration of the weight ranges from your video should look like this to cover all the weight values:

    0-4 kg – $3
    4.01-8 kg – $4
    8.01-12 – $5
    12.01-16 – $6

    Please let me know if the suggestions above helped.

    Kind regards,
    ?ukasz

    Plugin Support Marta Borówka

    (@martapaw)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    I am facing the same problem as this, difference is that I am using prices range instead of weights.
    It is saying no shipping method available. But as soon as I enable “flat rate” it is showing flat rate charges on shipping calculator.
    I am facing this problem since two days.

    Plugin Support Marta Borówka

    (@martapaw)

    Hello @ayush909,

    Please send us the screenshot of your method: especially the rules.

    Best regards,
    Marta

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘No shipping options were found’ is closed to new replies.