No Shipping Options checkout error (Orders are failing)

  • Resolved aumjosh

    (@aumjosh)


    3 years ago

    We have percent based rules set up… currently there are 12 rules.
    The first rule says that any order less than $50 should be charged 24% shipping
    The last rule says that any order more than $5000 should be charged 8% shipping
    If the order in the cart falls under either of these two rules, I get an error that says, “No shipping options for….” and you cannot checkout.

    I have this plugin on two different websites and am getting the same issue on both sites.

    I have submitted support tickets on your website, but have not heard back from you.

    Would appreciate some support with this… if we need to upgrade to paid version we can do that, but I just need this issue fixed as we are unable to take a lot of orders right now due to this issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter aumjosh

    (@aumjosh)

    I installed WooCommerce Table Rate shipping and it works beautifully…
    Also, WooCommerce support is great… always someone there on chat.

    This plugin however, was very buggy and nobody responded to my numerous support requests.

    I deactivated and removed your plugin

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Aumjosh,

    Thanks for reaching out to us and apologies for the late reply as we had a weekend.

    We have also received your request from the site and replied over there.

    Basically, our plugin works based on the rules created on the admin side.

    So, we need to check all the rules that you have created and update you if there is any mistake made in the rules.

    If there is any chance to check those settings of your screenshots? So we can review and get back to you ASAP.

    If possible then, share the short video so we can get an idea of how you are processing for the checkout.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter aumjosh

    (@aumjosh)

    Hello Hitendra,

    Thanks for getting back to me. Since we get a lot of business on the weekend, we needed to find a solution immediately. We found another solution that works and we had to disable this plugin.

    Regards,
    Josh

Viewing 3 replies - 1 through 3 (of 3 total)
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