• Resolved natanmaia

    (@natanmaia)


    Hello, how are you?

    I have the following problem. I’m setting up a store that will work with both physical and virtual products.

    When I try to add physical E virtual products the checkout returns me the error “No Shipping Methods”.

    But in the description of the documentation of Woocommerce informs that the virtual product would be precisely not to be added to the freight.

    https://prntscr.com/kqad3g -> Image of the error that occurs.

    If I try to buy * only * virtual products or * only * physical products the checkout usually works.

    If you want, you can simulate the error on the store page, just add one of the physical products and one of the virtual products and go to the checkout page

    https://www.tiotan.com/store

    https://www.tiotan.com/carrinho/checkout/

    The page I need help with: [log in to see the link]

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  • Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there!

    I looked at your site but when I tried to add a physical product, found they were out of stock so couldn’t test this out. Have you added weight and dimensions to your physical products? What kind of shipping method are you using? Have you set up shipping zones? Please review the following for help setting up shipping settings and in particular shipping zones.

Viewing 1 replies (of 1 total)
  • The topic ‘No shipping Methods with physical and virtual products in the same checkout’ is closed to new replies.