NO settings

Hi @pipoulito,

Thank you for reaching out.

I understand you’re facing issues with the WooCommerce Stripe Payment Gateway. To have a better context of this issue, could you please help confirm if this was working correctly before the update?

In the meantime, if possible, please temporarily deactivate any active plugins and only have WooCommerce and Stripe to see if the issue persists.

Please be sure to have a backup in place before proceeding.

Let us know how this goes.

hi,

yes dashboard was ok before update, i have made th authorization update in settings then the dashboard is not visible.

the webhook was here before update, the order does not receive the success info

thanks

Hi @pipoulito,

Thanks for sharing further details on this. However, were you able to only test the issue with WooCommerce and Stripe for WooCommerce as the only active plugins to see if the issue persists?

Also, please help check under WooCommerce > Status > Logs, for any error logs (if any). You could copy and paste your reply here or paste it via?https://gist.github.com/?and send the link here.

Hi, no i have tested it with all plugins, site is in production i can’t remove all plugins or make stage site.
I can’t see logs only a lis of wc_logger

i have no legacy rest api installed, could it be the problem ?

• This reply was modified 4 days, 17 hours ago by pipoulito.

Apparently i not am the only one experiencing this issue recently

i have disabled all plugins and theme, same issue

Hi again @pipoulito,

Sorry about the issue persisting.

As a next step, on a staging site, please use the WP Rollback plugin to rollback your Stripe for WooCommerce version to a previous version and see if this makes any difference.

Let us know how this goes.

Resolved for me

Glad to hear it @pipoulito – thanks for letting us know!

I recommend using that as an alternative for the time being.

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.