Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ronald Huereca

    (@ronalfy)

    I saw this was marked as resolved. Are you still having issues?

    Thread Starter jepsonrae

    (@jepsonrae)

    I figured out the issue and did reply, but WordPress didn’t post the message.

    It was basically because the “Members” plugin I use hadn’t assigned the new user permission you created to my admin user account. I’m not sure whether it’s the ‘Members’ plugin not auto-providing the permissions to the admin user when your plugin creates them, or whether it’s vice versa. Anyway, you may want to look into it and maybe add it to your FAQ or Installation Instructions that – “Our plugin assigns a new permission level and so if you have any User/Permission/Role-management plugins installed, then you may need to assign the permissions to the user”.

    Plugin Author Ronald Huereca

    (@ronalfy)

    Thanks for figuring that out. It would not have crossed my mind. I’ll pin this post just in case others have the same issue.

    To clarify the above posts… You need to go to “Users > Roles”, choose your role you want to have access, and then choose “Custom” on the left hand side. Scroll down until you reach:

    gravityforms_event_tracking
    gravityforms_event_tracking_uninstall

    And make sure the first column (Grant) is ticked for both.

Viewing 4 replies - 1 through 4 (of 4 total)
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