• Resolved graftedin

    (@graftedin)


    I have jetpack and woocommerce.com connected. I need to get this connected up enough so that I can point my client at the correct place to sign up for the automated service.

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  • Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @graftedin ,

    Automated taxes work only in US at the moment. Is your client’s business based out of US? If so, can you please go to WP Admin → WooCommerce → Settings → General and make sure correct US address, including the State and Postcode is added there?

    Also, do make sure that Enable Taxes option is checked on WP Admin → WooCommerce → Settings → General page.

    Post that, you should see option to enable automated taxes in WP Admin → WooCommerce → Settings → Tax.

    If that doesn’t help, then please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response so we can check this further.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
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