No search results in products (back end only)

  • Resolved garybrindley

    (@garybrindley)


    3 years, 5 months ago

    I get no results at all when searching for products in the back end. Front end is fine. This is very recent (although cannot verify when it stopped working).

    I first tried disabling Relevanssi, but this had no effect. So I disabled as many plugins as possible without making problems on the front end. No luck.

    I’ve tried clearing cache, reindexing Relevanssi, clearing transients, etc etc

    Help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @garybrindley,

    You might want to do a full conflict test for a thorough check on whether the issue is caused by a plugin or theme.

    I understand that you might not want to change the appearance of the front end, thus, I suggest doing the test via the Health Check plugin.
    It has a troubleshooting mode whereby only you, the admin, can see changes when you deactivate/activate your theme/plugins. Visitors on the site will not see any change. We’ve explained further in this guide – https://docs.woocommerce.com/document/troubleshooting-using-health-check/.

    Let us know how it goes.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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