No Search Functionality?

  • Issues I have with this plugin:

    • No way to search products – right now, typing in a product name only brings up the section page. In my case, I’m selling gemstones. If I search ‘diamond’ it brings up the pages I created for the categories ‘white’, ‘brown’, and ‘black’. Doesn’t show individual products. Not useful for shoppers.
    • Page listings seem to be generated dynamically. This makes for slow loading times. Not shopper friendly.
    • No related products. This is 90% of the reason I WANTED a WordPress site!

    Posted a review as well. I’ve had multiple support tickets open, with 0 responses. #797. The other one I closed, but it was open for TWO WEEKS with no response. Not acceptable for the price.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter faile486

    (@faile486)

    Put in a complaint with the BBB. Going to initiate a chargeback if I don’t hear from this company soon.

    This plugin has been closed and is no longer available for download

    This plugin was last updated 3 years ago.
    Always check if a plugin is being maintained before you invest time and money into it.

    • This reply was modified 6 years, 7 months ago by Yani. Reason: Change formatting
    Thread Starter faile486

    (@faile486)

    Yani – I posted a review and support ticket here in the hopes of getting the developers attention. It’s being sold on the website Etsy360.com now. They advertise response times in 48 hours but it took me something like 21 days to get a response.

    I was directed to the Etsy360 site from a blog post on integrating WordPress and Etsy – it didn’t link here, so I didn’t see any of the negative reviews or support complaints before purchasing.

    I don’t think it’s unreasonable to assume that if something is being sold, it should function as advertised.

Viewing 3 replies - 1 through 3 (of 3 total)
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