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Hi, I can translate it into English if you wish. Your feedback would be grateful! I create another form and the same problem is occurring… I am attaching the page: https://eduiglesias.net
Thank you!!!

Hi @eduiglesias23,

I was able to submit the form (on this page: https://eduiglesias.net/guia-gratuita-objetivos/) and receive the double opt-in email, which I clicked and landed at the following page: https://eduiglesias.clickfunnels.com/

Several minutes later, I received an email with a link to a PDF. Do you see my email address on your Mailchimp list?

Jon

Hi Jon!!

Then I don’t know what is happening… maybe because it was not working and now solved now… I am using my mails and not working… it is strange…

Can you please try it in this form that is down this page: https://eduiglesias.net ?

Thank you very much for your kind support.

I found out that the problem comes with the ones that are yet subscribed, like you, that they cannot download the guide as you did first. How can I solve this please?
Thank you very much!!!

• This reply was modified 2 years, 11 months ago by eduiglesias23.

Hi @eduiglesias23,

That makes sense, Mailchimp only sends that initial email one time. You might be able to find a method of “re-sending the welcome email on user update” if you take a look at Mailchimp’s Automations feature, but our plugin doesn’t provide that sort of functionality.

You may want to look at a solution where the email with the PDF is sent by your WordPress server when the form is initially submitted, and the Mailchimp side of things is handled separately. Then each subsequent submission would still trigger the PDF being sent, regardless of the interaction with Mailchimp. That is something that would require a good deal of custom code, so it might not be an option for you depending on your circumstances.

Jon

It was a really helpful and nice answer. Thank you very much for your support!!!