• Resolved ahsanbsl15

    (@ahsanbsl15)


    Hi,

    The first time this plugin worked fine but now when I want to activate it again, I have clicked “Get Started”. Now showing this message below.

    “No route was found matching the URL and request method. If you need further assistance, contact Jetpack Boost Support.”

    What should I do now?`

Viewing 1 replies (of 1 total)
  • Hi @ahsanbsl15, thank you for trying out Jetpack Boost and for your report.

    I am sorry you are experiencing issues.

    Would you please provide us with a screenshot of the error so we can pinpoint at which stage this error is happening. Typically this error is not from the Jetpack Boost plugin itself but from the REST API service from WordPress that Jetpack Boost is making use of.

    Did you change your site configuration in between the trial of Jetpack Boost which was working and the one which failed?

    Also would you let us know more details regarding your site settings, such as the site url, the theme you are using and the plugins that are installed and activated.

    Best,
    David

Viewing 1 replies (of 1 total)
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