No reviews retrieved

  • Resolved psgh

    (@psgh)


    4 years, 11 months ago

    Hi Noah, this worked great in setup and all looked good in Elementor (2 reviews retrieved). But then when I updated the page (in WordPress) the live page said zero reviews. I’ve tried clearing caches, no joy.
    Thanks, Clare

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Design Extreme

    (@designextreme)

    Hi @psgh/Clare,

    Just to check that you’ve not limited the reviews too much? I would recommend adding this to the shortcode temporarily to highlight such an issue:

    [reviews_rating errors=1]

    This will show any filtering issues that result in no results.

    Also, try clearing the cache plugin and force refresh in your browser.

    I hope this helps!

    – Noah

    Thread Starter psgh

    (@psgh)

    Thanks Noah, well I didn’t have to do anything in the end, it just worked fine today! Maybe I had to wait for the first daily sync?
    Anyway great plugin, love how configurable it is. Thanks,
    Clare

    Plugin Author Design Extreme

    (@designextreme)

    Thanks Clare!

    It sounds like either the WordPress cache or your browser’s cache here.

    Please can you leave a short review if you have a moment? What you wrote here would be fantastic. ??

    Thanks,

    Noah

Viewing 3 replies - 1 through 3 (of 3 total)
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