No Reviews Pulling Through

Hi @byates80!

Can you please attach your troubleshooting info and an URL about your page you would like to connect?

Feel free to write us, if you need any assistance,
Krisztián
Trustindex

URL: https://milfordbeachactivitycentre.co.uk
MySQL Version: 5.5.5
MySQL Database: wordpress_bb
MySQL User: wordpress_8d
MySQL User rights: 
		 - GRANT USAGE ON *.* TO 'wordpress_8d'@'%' IDENTIFIED BY PASSWORD '*REDACTED'
		 - GRANT ALL PRIVILEGES ON <code>wordpress_bb</code>.* TO 'wordpress_8d'@'%'
WP Table Prefix: 6NaUYYa90k_
WP Version: 6.0.1
Server Name: milfordbeachactivitycentre.co.uk
Cookie Domain: milfordbeachactivitycentre.co.uk
CURL Library Present: Yes
CSS path: /var/www/vhosts/milfordbeachactivitycentre.co.uk/httpdocs/wp-content/uploads/trustindex-tripadvisor-widget.css

PHP Info: 
	Version: 7.4.30
	Memory Usage: 137.72MB
	Memory Limit: 256M
	Max Upload Size: 128M
	Max Post Size: 256M
	Allow URL fopen: On
	Allow URL Include: Off
	Display Errors: Off
	Max Script Execution Time: 300 seconds
	WP_HTTP_BLOCK_EXTERNAL: not defined
	WP_ACCESSIBLE_HOSTS: not defined

Plugin: WP Tripadvisor Review Widgets
Plugin Version: 9.3
Options: 
	active: 1
	version: 9.2
	page-details: Array
		(
		    [id] => co.uk|Attraction_Review-g1096834-d24169799-Reviews-Milford_Beach_Activity_Centre-Milford_Haven_Pembrokeshire_Wales.html
		    [name] => Milford Beach Activity Centre
		    [address] => United Kingdom, SA73 3AA, Rear of Barrallier House Milford Marina
		    [avatar_url] => https://media-cdn.tripadvisor.com/media/photo-s/24/85/0d/aa/caption.jpg
		    [rating_number] => 0
		    [rating_score] => 0
		)
		
	subscription-id: 
	proxy-check: 
	style-id: 4
	review-content: 
	filter: 
	scss-set: light-background
	lang: en
	no-rating-text: 
	dateformat: 
	rate-us: hide
	rate-us-feedback: 
	verified-icon: 
	enable-animation: 
	show-arrows: 
	content-saved-to: 9.2
	show-reviewers-photo: 
	download-timestamp: 2022-07-29 06:53:23
	widget-setted-up: 1
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	show-stars: 
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	align: 
	amp-hidden-notification: 
	review-download-token: 
	review-download-inprogress: 
	review-download-request-id: 027ba418371gc975
	review-manual-download: 

Reviews: Array
	(
	)
	

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• This reply was modified 2 years, 3 months ago by Yui. Reason: formatting

I am trying to connect my home page (widget near the bottom) https://milfordbeachactivitycentre.co.uk/ to our Trip Advisor page so it pulls through these reviews: https://www.tripadvisor.com/Attraction_Review-g1096834-d24169799-Reviews-Milford_Beach_Activity_Centre-Milford_Haven_Pembrokeshire_Wales.html

Hi @byates80 !

Please try connecting the link again!

Feel free to write us, if you need any assistance,
Trustindex

Hi. After four days it stills says:

Your reviews are downloading in the background.This can take up to a few hours depending on the load and platform.
In the meantime, you can setup your widget with a few example reviews.

Hi,

The issue is solved!
Thank you for your patience!

Feel free to write us, if you need any assistance,
Trustindex

Hi @byates80 ,

The issue is solved!
Thank you for your patience!

Feel free to write us, if you need any assistance,
Trustindex