Dear Anil,
I apologize for any inconvenience you may have experienced. It is clear that there has been some confusion that has led to your dissatisfaction.
Please be assured that such instances are rare, and the QSM typically operates smoothly for the majority of users.
I would like to clarify that our support team is not available on weekends, which is why you did not receive a response during that time. However, I can confirm that we have received your ticket request, and one of our dedicated support team members is actively addressing your issue.
Rest assured, you will receive a prompt response to your ticket.
In regard to the installation of add-ons, each one serves a distinct functionality, necessitating separate plugin installations.
Should you have any further comments, concerns, or suggestions, please do not hesitate to share them with us. We are committed to rectifying the situation and providing you with the service you deserve if you choose to give us another opportunity.
Best regards,
Sumit