• When I login as admin and click the + sign in the black bar at the top and “Post” to create a new post, I’m getting “No Results Found”, like it’s searching for a page it can’t find. Same for creating new media, a new page, etc. Also, when I go to the dashboard it is not formatted, just text along the left side of the screen. Any thoughts what could be happening here?

    image of “new post” failure

    image of dashboard

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter mhurwicz

    (@mhurwicz)

    Thank you, James!

    I reset the plugins using phpmyadmin, then when that didn’t help, also tried doing it by renaming the plugins directory. Neither of these changed anything.

    Tried renaming the directory of the active theme (themes/Divi-child). It just said it couldn’t find “Divi-child” and didn’t display the home page; it did not seem to activate any other theme. Tried renaming the “themes/Divi” folder as well; got a critical error when trying to start WordPress. Used phpmyadmin to make twentytwentyone the active theme using wp_options > template (changed it from “Divi” to “twentytwentyone”) and wp_options > stylesheet (changed it from “Divi-child” to blank). Same problem as before persisted, except that the “not found” error screen looks a lot different and says “Nothing here” instead of “No results found”.

    Wondering if I should try upgrading the WordPress version using cpanel File Manager?

    • This reply was modified 3 years, 7 months ago by mhurwicz.
    Thread Starter mhurwicz

    (@mhurwicz)

    In DevTools console, getting things like:

    
    GET https://mydomain.com/wp-admin/post-new.php 404 (Not Found)
    Navigated to https://mydomain.com/wp-admin/post-new.php
    

    But using cpanel, I can see that /wp-admin/post-new.php is there.

    Thread Starter mhurwicz

    (@mhurwicz)

    re: updating WordPress version.

    Just looked at wp-includes > version.php and the version is 5.71, which I believe is the latest version.

    • This reply was modified 3 years, 7 months ago by mhurwicz.
    Moderator James Huff

    (@macmanx)

    Do you have access to your server error log? Those 404s may be a 403 instead.

Viewing 5 replies - 1 through 5 (of 5 total)
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