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  • Resolved stuiegreen

    (@stuiegreen)


    10 months, 3 weeks ago

    Hi. I have all optiond on for the header search Ive installed but I get no results. I also see no results woth teh default WP search

    The page I need help with: [log in to see the link]

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  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    Does the default WordPress search work fine on your website If you temporarily deactivate the Ivory Search plugin?

    Best regards,

    Thread Starter stuiegreen

    (@stuiegreen)

    No. It seems to be the same

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Then It means this is not an issue of the Ivory Search plugin.

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.

    Also, this can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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