No response on support email

  • Hi there,

    We have a specific issue which we would like to discuss with Woocredits.
    However after filling in the contact form we do not get any response.

    Can someone reach out to us? We have an issue with monthly subscription payments and automatically assign credits.

    Please let me know if someone can assists us.

    Pim

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor pankajagrawal

    (@pankajagrawal-1)

    Hi,
    we are looking into issue with mollie payment gateway, will try to provide update asap.
    Thank You

    Thread Starter pimonda1

    (@pimonda1)

    Hi @pankajagrawal-1 ,

    We have now multiple open support tickets can you please provide us a answer on the topic above.

    Thanks a lot.

    Plugin Contributor pankajagrawal

    (@pankajagrawal-1)

    Hi Pim,

    we are facing some issue with mollie payment integration with our plugin, trying to fix it asap.

    so please be patient with us.

    Thank You

    Thread Starter pimonda1

    (@pimonda1)

    @pankajagrawal-1

    We are having issues with the #credits given to our users when buying a subscription. Some users dont get the number of credits they should get when buying or renewing their subscription. I am trying to get in contact with Woocredits already since a while but nobody respondse on our requests.

    Kind regards

    Thread Starter pimonda1

    (@pimonda1)

    @pankajagrawal-1 Please come back to us by email thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘No response on support email’ is closed to new replies.