No response on premium support ticket

  • Resolved neallos

    (@neallos)


    6 months, 2 weeks ago

    Hi!

    On the 7th of May I’ve posted a premium support request (ticket: 766984511). I didn’t get any response since. Is something going wrong in receiving your answers, or is support having a backlog?

    Thanks for helping me out.

    The page I need help with: [log in to see the link]

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  • Plugin Support fritsiub

    (@fritsiub)

    Hi Naellos,

    Thank you for your message. I’ve just found your tickets and assigned them to a support agent, I’m quite sure you’ll receive a response today.

    My sincere apologies for the delayed response, we are indeed quite backlogged at the moment.

    Frits

Viewing 1 replies (of 1 total)
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