no response on pluginsarea.com support tickets since quite some time

  • Resolved mordimpark

    (@mordimpark)


    5 years, 7 months ago

    Hello,

    are you still using pluginsarea.com for support?

    My feature request #35680 is still unassigned since more than a month and I also asked for an update for one year old support ticket #3003 a week ago and also got no response at all.

    BR, Andreas

    By the way, we purchased ultimate edition for our domain

    • This topic was modified 5 years, 7 months ago by Jan Dembowski.
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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    By the way, we purchased ultimate edition for our domain

    Great! But that also means you cannot seek support from the author here. They are not permitted to support any customers in these forums. No author is allowed that and those topics get closed when found.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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