No response from support

  • Resolved russellcoight

    (@russellcoight)


    10 months, 1 week ago

    After several attempts to contact support I have had no response. This seems to be a common problem with this supplier. They have stalled so long I can no longer get a refund.
    Please respond to my requests, thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support rashed848

    (@rashed848)

    Hello russellcoight !

    We sincerely apologize for the inconvenience you’ve experienced with our support, and we appreciate your patience.

    Regrettably, we couldn’t locate any support tickets under the name “russellcoight” in our system. To ensure a swift resolution to your concerns, could you please create a new support ticket and include the reference “russellcoight”? This will enable us to track and address your request promptly.

    Once you’ve created the new ticket, rest assured that we’ll investigate the matter thoroughly and prioritize your case.

    Thank you for your understanding, and we look forward to assisting you promptly.

    Best regards,

Viewing 1 replies (of 1 total)
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