No response from support?

  • Resolved blueskyboy72

    (@blueskyboy72)


    3 years, 6 months ago

    I have sent several emails over the past 3 days and I have not gotten a response yet. One of which was about cancelling my subscription.

    Is there an issue with support or this company. What is the deal?

    Rainbow Fellowship

Viewing 9 replies - 1 through 9 (of 9 total)

  • I have the same problem, what can we do to cancel it? I am paying for something that I don’t use anymore

    Thread Starter blueskyboy72

    (@blueskyboy72)

    iFlyChat eventually refunded me and they have not charged me again this month. Thank you iFlyChat.

    I already sent many emails and they never reply

    • This reply was modified 3 years, 5 months ago by alwaw.
    Thread Starter blueskyboy72

    (@blueskyboy72)

    Change your credit card details on their system and put an invalid expiry date and cvc. Their transaction will fail when they attempt to charge your credit card. Also, ask your bank to charge back.

    • This reply was modified 3 years, 5 months ago by blueskyboy72.
    • This reply was modified 3 years, 5 months ago by blueskyboy72.

    ok, thanks

    Plugin Author Shashwat Srivastava

    (@darklrd)

    Sorry to hear that you have been facing issue with the cancellation. Could you please check now if your subscription has been cancelled? If you have been billed in error, then we will issue refund as well. Thanks.

    for me now it is canceled, thank you

    same problem… i have been asking to close my account for 20 days. what can I do? I don’t use plugin anymore, and they renew automatically the annual payment..

    Plugin Author Shashwat Srivastava

    (@darklrd)

    Hi Elena – We have cancelled your subscription and also issued a full refund on the auto-renewal. Hope this is helpful ??

Viewing 9 replies - 1 through 9 (of 9 total)
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