No response

Hi there,

We regret to hear that.

Please be assured that we are here to assist you. Our team is ready to address your inquiries.

If you would like, you can raise your problem in the WordPress support forum. Our team closely monitors the forum and will respond to your inquiry immediately to help resolve the issue.

Alternatively, you can also write to us directly at the email address:
[email protected]. We will receive your query and respond to it as soon as possible.

We are committed to providing excellent customer support and ensuring your satisfaction with our product.

Best regards,

I wrote to your [email protected] email from two different addresses and also attempted to contact you through Facebook. So many people say you’re team is responsive and even listen to requests but I can’t even get in touch with you through regular lines of communication. Go back and search your inbox for mexremixes or 0jthomps0.

Hi there,

I have found your request and have forwarded it to our technical support team. They will be in touch with you as soon as possible to assist you.

Thank you for your patience and understanding. I hope you will provide us with a positive feedback review once our technical support team has addressed your request.

Best regards,

Despite your assurances, I have yet to receive a response to my emails sent on June 1st and June 11th. This lack of communication is frustrating, especially given the positive feedback about your support team. I just don’t see it.

Hi @0jthomps0,

I apologize for the continued inconvenience you’re experiencing

From our records, we responded to your email address, [email protected], on June 27. Could you please check your inbox, including your spam or junk folders, for our response? Sometimes our emails may be inadvertently filtered out.

Thank you for your understanding.

Best regards,
Moshtafizur