No Response

  • Resolved jemar707

    (@jemar707)


    1 year, 8 months ago

    When I activate this plugin, I get a 500 error. I switched to troubleshooting mode disabling all plugins except this one and switched to twenty-twenty theme. Now, when I go to Tools>Export All URLs I get a blank screen.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Atlas_Gondal

    (@atlas_gondal)

    Hi @jemar707 ,

    Sorry, it is not working for you but don’t worry, I am here to help.

    Can you please share the wordpress and php version installed? You can find that in wordpress dashboard (Tools > Site Health) section.

    In the meantime, can you please try disabling all other plugins and run it again?

    Looking forward for your response.

    Thanks

    • This reply was modified 1 year, 8 months ago by Atlas_Gondal.
    Thread Starter jemar707

    (@jemar707)

    Hello thank you for the prompt response.

    WordPress Version 6.1.1

    PHP Version 8.0.27 (Supports 64bit values)

    Plugin Author Atlas_Gondal

    (@atlas_gondal)

    The plugin is working fine with WordPress 6.1.1 and PHP 8.1. Please try enabling debug mode by setting WP_DEBUG=true in wp_config.php and let me know if there’s any particular error message.

    Did you the method I shared? (disabling other plugins)

    Thread Starter jemar707

    (@jemar707)

    Yes, I used troubleshooting mode to disable all other plugins, and switched to default WordPress theme.

    Debug mode errors:

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in wp-includes/class-wpdb.php on line 2153

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in?wp-includes/class-wp-fatal-error-handler.php?on line?74

    Could this be because the volume of URLs I have? I am using bbpress very large forum with many topics and replies

    • This reply was modified 1 year, 8 months ago by jemar707.
    Plugin Author Atlas_Gondal

    (@atlas_gondal)

    Yup, that’s because of the large number of URLs. You can fix it by adding this line define( 'WP_MEMORY_LIMIT', '256M'); in wp_config.php (same file you edited to enable debugging mode) file. After that, give it a try and if it still did not worked then you can change it to 512M and it will fix this.

    I’ll be looking forward for the update.

    Thread Starter jemar707

    (@jemar707)

    That didn’t work. I found a way to do it through a separate .php file without using the plugin.

    Unfortunately doing it this way, I don’t know the way to write the .php to add things like post type or category. I also don’t know how to use the code snippet here to show what I did in place of the plugin. Thanks for trying





    Plugin Author Atlas_Gondal

    (@atlas_gondal)

    @jemar707 that’s very strange, the error you mentioned should be fixed by that solution. Anyway, please reach out to me with the website access here, I will further dive to find the root cause and will fix it.

    Thanks

    Atlas

    Plugin Author Atlas_Gondal

    (@atlas_gondal)

    Hi,

    If you need any further assistance, please don’t hesitate to write back. Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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