No reply from support – How do you have imports auto approved?

  • Resolved wyohost

    (@wyohost)


    1 year, 8 months ago

    I purchased the personal plan version and sent in a support ticket several days ago asking about how to set imported bookings to be set to auto approved and I haven’t gotten a reply.

    How do you set it so that auto imported bookings from Airbnb get marked Approved on import?

    Also, what does it mean when there is a red number on the main Booking Calendar menu item? There aren’t any unapproved or pending bookings and there isn’t anything to tell me what that is.

    Thank you

    • This topic was modified 1 year, 8 months ago by wyohost.
    • This topic was modified 1 year, 8 months ago by wyohost.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Yui

    (@fierevere)

    永子

    For pro or commercial product support please contact the developer directly on their site.
    This includes any pre-sales topics as well.
    As the developer is aware, commercial products are not supported in these forums.
    I am sure they will have no problem supporting you there.

    • This reply was modified 1 year, 8 months ago by Yui.
    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.

    Please contact about paid versions here https://wpbookingcalendar.com/support/

    1. You can activate the “Auto approve bookings during import” at the Booking > Settings General page in “Auto cancellation / auto approval of bookings” section. Available in the Booking Calendar Business Small or higher versions
    2. The numbers in calendar legend – it’s Today day number. For example today is 2023-03-17, and system show 17 there. You can deactivate it (“Show date number in legend”) at the Booking > Settings General page in “Form” section.

    Kind Regards.

    Thread Starter wyohost

    (@wyohost)

    As explained in my original post, I did send in the support ticket at the support link mentioned and this was not my first point of contact for support. The only reason I posted here is because still as of today I have not heard back from that original support ticket that was submitted last week.

    Thank you for the reply here.

    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.

    1. We was having some technical issues of email delivering to some servers during last 5-7 days. I can see that we was replied to your email at 13 of March, but it’s seems that it was not delivered properly.
      This issue has been resolved, already. Sorry for this.
    2. In any case you can publish your questions or requests here at Booking Calendar forum https://wpbookingcalendar.com/support/ which does not depend from the emails.

    Sorry for any inconvenient.

    Kind Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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