No refunds even they promote “Money-Back Guarantee for 30 Days”

  • The paid version has no difference with free version
    I asked for a refund but they denied it.
    In Terms and Conditions page that you click at the end of purchase they do not have a Refund Policy.
    They have a banner of 30 days money back guarantee. This misleading the consumer
    As they are located in the EU the EU refund law is higher than any no refund policy little online store.
    For the beginning I will open a Paypal dispute and I will keep you updated

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPBean

    (@wpbean)

    @onnetgr

    For your information, the plugin’s description clearly lists all of its free and paid features. If any feature of describe doesn’t work or is missing, we’ll give you a full refund with no questions asked.

    But you can’t tell like this after you’ve bought it. Before you decide, you should look at what the premium version has to offer. Our refund policy says that you can’t change your mind after you’ve bought something.

    Even after 30 days, you can ask for a refund, but that doesn’t mean you can buy the paid version, download it, and then ask for a refund for no reason.

    Let me be very clear: if you have a good reason for a refund, we will give it to you. If not, don’t confuse other users. This is completely wrong.

    Thread Starter onnetgr

    (@onnetgr)

    In their website there is no contct info or legal business information.
    AVoid it with any cost.
    I opened a paypal dispute

    Thread Starter onnetgr

    (@onnetgr)

    The WPML translation feature that they promote in in Pro (paid) version is also available tin free version

Viewing 3 replies - 1 through 3 (of 3 total)
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