Thank you for taking the time to share your feedback regarding our plugin. We genuinely appreciate your input as it helps us improve and provide a better experience for all our users.
Firstly, we’d like to clarify that for the premium version of the plugin which is not on www.remarpro.com directory, we do indeed offer a refund policy within 30 days of purchase. It’s important for us to provide a fair and transparent process for our customers, and we apologize if there was any confusion regarding this matter.
Regarding the impact on site speed, our plugin is designed to be lightweight and non-intrusive, and we have received positive feedback from many users regarding its performance. The frontend test in Hide My WP Ghost is a key indicator that the rules have been properly added to the server configuration file. If this test is successful, your website’s speed should not be affected. For further insights and details on addressing any theme loading issues or slow loading times, we invite you to review the following URL: https://hidemywpghost.com/theme-not-loading-correctly-website-loads-slower/
We genuinely value your feedback and would be more than happy to assist you further in resolving any concerns you have. Your satisfaction is our priority, and we want to ensure you have a positive experience with our plugin.
Thank you once again for reaching out, and we hope to have the opportunity to address your concerns and provide a better experience moving forward.
Calin
