• Resolved Joel Scott

    (@denvergeo)


    After an event that successfully allowed volunteers to signup. I went back in to create a report for a past event and there were no volunteer entries. Is this normal or is probable that some plugin update or other user error by the administrator caused the entries to disappear. I know the plugin worked because the emails were sent as each slot was filled and the reminder emails were sent.
    Screen Capture

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  • Plugin Author DBAR Productions

    (@dbar-productions)

    Please read the documentation about the clearing of expired signups, and displaying expired tasks on the admin side. I have copied the relevant settings descriptions below:

    Show Expired Tasks? — If you want to save signup info even after the dates have expired, check this box. This ONLY affects the signup lists on the ADMIN side. The public sign up sheets will never show tasks/signups that have expired.

    Automatically clear expired signups? — Enables the hourly CRON function that checks for and deletes expired signups from the database. If you want to save your signup data after a task date has passed be sure to uncheck this and then check the above option to be able to view the expired tasks/signups on the admin side. If later on you want to manually delete all your expired signups, use the button on the CRON Functions page. For example, it is useful to clear all signups so that you can alter the dates on a sheet and reuse it for the following school year.

    There is a link in the plugin itself to the documentation, but here is that link again:
    https://stephensherrardplugins.com/docs/pta-volunteer-sign-up-sheets-documentation/

    Thread Starter Joel Scott

    (@denvergeo)

    Thank you for pointing me to the right place to look. I clearly skimmed over that part of the documentation to quickly to recall that setting.

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