No Recipient forward path has been supplied

  • Hi,

    It seems as I’m experiencing some issues with your plugin.
    When new page is being created and I subscribe to the page I do not receive any email, however can see that “Email Log” registered following:

    You have new subscriber – No recipient forward path has been supplied – No found, check status column for more info. (Sent to column is blank)

    It looks as there is a problem with puling “Post/Page” author email address from the page metadata for the notification, but how can this be addressed?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter adamkolenda

    (@adamkolenda)

    HI Chris,

    Have you had the chance to look at the above? Where exactly do you configure the recipient of ” You have New Subscriber email” I’m also not sure whether notifications are send to subscribers themselves, I’ve tested it with my account then edited pages I subscribed to multiple times and have not received even one email. If you subscribe to the page does it have to be edited by someone else or the email should be triggered even if you edit the page yourself?

    Thanks

    Thread Starter adamkolenda

    (@adamkolenda)

    I forgot to add that my application enforces login meaning that only registered users are able to view and subscribe to the content.

    Looking at other trails I conclude that functionality works well for open applications when you need to enter an email manually, this is not the case for closed applications where users log in and have their email address stored in the user profile.

    I’ve looked at AlertMe! setting subscriber tabs information is being registered correctly in there with users and their email addresses appearing correctly and the pages they have subscribed to. Email is also always confirmed. In addition, going to the “manage subscriptions” page everything looks also fine from the user’s perspective. Module correctly registered subscriptions and alow to unsubscribe accordingly.

    The only problem is with the notification itself. I use the Post SMTP plugin to track the logs of the emails and the only thing that is being registered is when someone subscribes to the page (administrative notification – you have a new subscriber) but is newer delivered with the following message “No recipient forward path has been supplied”. Any other notifications which should be triggered – the ones to the user when they subscribe/unsubscribe or when the page is updated are never triggered.

    Any assistance in regards to this issue would be greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
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