No recipient forward path has been supplied

  • Resolved packofpaws

    (@packofpaws)


    6 years, 6 months ago

    I am using WooCommerce – Abandon Cart Lite Version 4.8. The plugin seems to be attempting to send emails to guests who have not entered an email address. The postman plugin is logging this error: “No recipient forward path has been supplied”.

    Could you please help me make sure that the plugin only attempts to send an email if there is an email address specified for the cart?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    It is not possible to send an email notification if the user doesn’t enter an email address on the checkout page.

    Can you please share with us URL of your website? So, I can check the AJAX call of your site.

    Regards,
    Chetna Bhutka

    Thread Starter packofpaws

    (@packofpaws)

    Could I email it to you privately?

    Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    Yes, sure. You can drop your email on “support at tychesoftwares dot freshdesk dot com” email address.

    I will able to reply to your queries on Monday. As we are on the leave due to the weekend.

    Regards,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)
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