Hi,
If the rates are not getting returned, kindly do the following :
Kindly recheck your settings. For any help on setup of the plugin, you can refer the article – https://support.wooforce.com/hc/en-us/articles/207060469-Setting-Up-WooCommerce-Stamps-com-Shipping-Plugin.
Once you are done, if you have any problem with the shipping services or rates, kindly do the following :
1. Enable the debug option from the settings tab and try debugging the transaction by analyzing the request and response. For more information on debugging, kindly go through our article on troubleshooting – https://support.wooforce.com/hc/en-us/articles/206516669-Troubleshooting-WooCommerce-Stamps-com-Plugin.
2. To compare the rates with the rates returned from USPS, kindly go to USPS calculator and calculate the rate.
On performing these things, if the problem persists, kindly provide us the following details :
*Screenshot of USPS calculator
*Request and response in a text file.
