Thanks

Hi

You can change any element via CSS classes that have been assigned to every element of the plugin

If you are experiencing issues with a plugin, best practice is to ask a question in the support forum before leaving a one star review. We’d really love to help you fix this issue.

Please can you elaborate on your second issue? What page are you referring to?

Kind regards
Nick

Hi,

I am editing twentytwelve theme for a website. I am creating custom page templates for pages. Now there is a option to assign a template from pages section to the first page on which form is coming but there is no option to assign a template to the page which come after filling the form.

Hi Kunal
Thanks for getting back to us. We’d really love to turn this review around if you’d let us – thanks.

We understand what you mean now. We’ll address this in the next release (I’ll try have something ready for you by tomorrow)

Hi Nick,

Sounds good. I will wait for the next release.

Hi Kunal
Is this what you were looking for?
https://solaplugins.com/documentation/sola-support-tickets-documentation/creating-a-custom-template-for-your-support-tickets/

Hi Kunal
I’m not sure how aware you are of how damaging this one star review is for our plugin – especially considering it was more of a support issue.

We have provided a solution to the issue you experienced. This is the only way that you can modify the template for a “custom post type” in WordPress. We have also provided an example template file for you to use on the link specified above.

Please reconsider your review and let me know if the documentation provided above suits your needs.

Kind regards
Nick

Hi Nick,

I have changed the rating. Thanks for providing the solution. I am putting my other question in support.