• Resolved mayaralvr

    (@mayaralvr)


    Hi all

    I have this website and a few products have different attributes, everything is set up correctly – colors, stock, everything really – but still I get a message saying No products match your selection when people select ANY of the colors, which means they can’t buy this product at all.

    What is causing this?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    It seems like the issue is either with your theme/page builder, or the Variation Swatches for WooCommerce plugin you’re using.

    A quick check can be made by disabling the variation swatches plugin to see if it works properly without it.

    If it still doesn’t work, it might mean your product’s template is interfering. If you can, create a test variation product using just a default template, do not use the page builder or theme templates.

    If that’s not possible, you’ll have to do a conflict test. It’s best to set up a staging site for that, as it could disrupt your live site. Learn more about how to do that here.

    Give that go, and let us know how it works out.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @mayaralvr,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘No products match your selection issue’ is closed to new replies.