No “Processing order” email

  • Ruven

    (@ruven-themes)


    7 years, 7 months ago

    Hi,

    Our WooCommerce installation doesn’t send the “Processing order” email after a customer buys a product. However, all other emails are being sent correctly. I track outgoing emails with a plugin called “Email Log”. The WooCommerce email settings indicate the email as “enabled”. Setting the order status to manually to “pending” and then back to “processing” triggers the email – it just doesn’t fire automatically.

    Could this be simply a WooCommerce bug? Is anybody else experiencing the same issue? Any suggestions on how to fix this?

Viewing 1 replies (of 1 total)

  • It is a known problem after updating to version 3.

    Version 3.0.4 is working normally(in my case).

Viewing 1 replies (of 1 total)
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