No Print Dialogue Box under Big Sur or Mojave

  • Resolved artiosmedia

    (@artiosmedia)


    4 years, 3 months ago

    When clicking on Print PDF, the dialogue box will not open on an iMac using Safari 14.0.2, Mac System is Big Sur 11.1. Testing with Firefox version 84.0, still no save PDF dialogue box.

    This same problem exists with Safari 14.0.1 under MacOS Mojave (10.14.6) to be blocking dialogs. Users say they have to reinstall Mojave to 10.14.6 and make sure no Safari updates, then dialogs are restored.

    Windows 10 OS with any browser, no problem.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter artiosmedia

    (@artiosmedia)

    Another user with similar problems with this plugin, Macintosh related:

    “I am having trouble with the save to PDF option. When I click it, I get nothing but a black wavy document. I only have this problem on this site [with this plugin].”

    Using Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.2 Safari/605.1.15

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We will investigate the issue and we will fix it in the next plugin updates.

    Hi,

    The plugin has been updated. Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘No Print Dialogue Box under Big Sur or Mojave’ is closed to new replies.