No prices visible after login. Refresh needed

  • Resolved SLV

    (@dwnl)


    2 years, 3 months ago

    Hello,

    Your plugin works, but…
    For a guest, the prices are hidden when they visit a product page, they will not see the product prices and the ‘add to cart’ button will not work.

    If this person then logs in and returns to the same product page, they will still not see the price, and the shopping cart button will still not work.
    The old version of that page is still in the browser.

    If this person now presses the F5 button to refresh that product page, they will see the price and the cart button will work.

    It also doesn’t matter which theme I use and whether all other plugins are disabled except woocommerce. Cache plugins are also disabled.

    How can we solve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author artiosmedia

    (@artiosmedia)

    Hello @dwnl We don’t have a developer right now but working on a replacement. This shall be the first task to examine. Sorry for the complications, we don’t like to hear of plugins failing to perform as they are intended.

    Plugin Author artiosmedia

    (@artiosmedia)

    Hello @dwnl, sorry for the delay, where it takes a long time to secure a developer and then schedule the project. We have uploaded the latest plugin version which includes a couple of feature additions and some small fixes but we could not find any problems with the plugin regarding your problem. However, the fact that both Guest and User could be checked at the same time would cause a conflict. The update restrains only one to be checked, either Guest or User, but doesn’t allow both to be checked which we believe was the cause of your issue. If a person wants the created rule to apply to all users, neither box should be checked. Be sure to clear the cache on your website and your browser after the update, to clear any previous file data that might conflict. It took me three refreshes and clears to finally see predictable results. The typical user should not have caching issues unless they frequent your website as an administrator or developer.

    Thread Starter SLV

    (@dwnl)

    I have hidden the whole store behind a login now, so I have a workaround for this now.

    • This reply was modified 2 years, 2 months ago by SLV.
Viewing 3 replies - 1 through 3 (of 3 total)
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