• Resolved ruiapolinario

    (@ruiapolinario)


    Hello. I see that this happens alot but there is still no answer to this. I can not edit the price for a variable product because the “general” tab is missing. I have deactivated all plugins, changed the theme and it still happens. Single product, OK, variable product, no price to edit. Is there a solution for this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @ruiapolinario,

    Thank you for reaching out — we’re happy to help!

    It seems you’ve done quite a bit of troubleshooting already.

    Could you please confirm if this issue is happening with all variable products or a particular product? Does it work when you try to create a new variable product?

    I would like to know if you have switched your theme to a default theme such as Storefront or Twenty Twenty-Four while you disabled all plugins except WooCommerce.

    To further assist you and understand your site setup, could you please share with us the necessary information below to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thanks!

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hello! We haven’t heard from you recently, so I’ll close this for now. You’re welcome to reach out anytime you’d like to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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