no popup on the website

  • Resolved goldmann22

    (@goldmann22)


    2 years, 7 months ago

    Hi folks. My popup is enabled in WordPress and also from the Popup Maker account, but I can’t see it when checking the website.
    can you take a look, please?

Viewing 1 replies (of 1 total)

  • Dear @goldmann22 ,

    Thanks for getting in touch.
    We are sorry to hear you facing a problem.
    Let us try to get this right for you.
    In order to investigate, we will need the following information:

    • The website URL, where the popup is supposed to trigger
    • Screenshot from your Popup Maker, Display Rules section

      • By the way, you can try to clear the website cache with the cache plugin you might have and check if that fixes the issue.
      Please, do and get back to us with the requested information, so we can assist accordingly.

Viewing 1 replies (of 1 total)
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