No popup for tablet/mobile

  • Resolved andrewm57

    (@andrewm57)


    7 years, 1 month ago

    I’m using the popup as a custom menu link for Contact. It works perfectly for desktop size, but as soon as I shrink to less than 958px wide and the menu switches to mobile, the Contact link no longer pops up.

    The template author can’t resolve the issue. All plugins are disabled except for his mobile menu and the popup. The problem does not occur using the 2016 template.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @andrewm57 – Sounds like your theme uses a custom secondary menu for mobile. IE they output their own stripped down version that won’t include our classes like needed. In these cases you also can’t get away with using the #popmake- links (rather than classes)..

    The only method reliable in this case is the Extra selector and inspecting your mobile menus code to get that menu items id. You can then enter that into the popups click trigger extra selector field.

    Hope that helps.

    Thread Starter andrewm57

    (@andrewm57)

    Yes the mobile menu is completely different. Here’s the 2 menu codes and my trigger.

    Desktop Menu Contact Code:
    <li id="menu-item-7081" class="contact-popup popmake-7112 menu-item menu-item-type-custom menu-item-object-custom menu-item-7081 pum-trigger" style="cursor: pointer;"><a href="#">Contact</a></li> (this works)

    Mobile Menu Contact Code:
    <li><a href="#" class="contact-popup popmake-7112 menu-item menu-item-type-custom menu-item-object-custom pum-trigger" title="" style="cursor: pointer;">Contact</a></li> (this doesn’t work)

    Desktop use the <li> element and mobile uses <a>; I added contact-popup custom CSS to both.

    I added these Click Open Extra CSS Selectors:
    li.contact-popup, a.contact-popup

    • This reply was modified 7 years ago by andrewm57.
Viewing 2 replies - 1 through 2 (of 2 total)
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