• I am having issues with your plugin. Its connecting successfully to Odoo server, but the mapping is not saving and there seems to be no data being transmitted to the Odoo database. What do I do here?

Viewing 4 replies - 1 through 4 (of 4 total)
  • I have same problem.

    Connecting to database is working fine.
    I created a simple form to submit form to crm.leads. All required fields are setup but nothing is saved to Odoo.

    Any idea please? Since there are no errors showing, I can not provide any error log or output.

    Thanks

    Plugin Author coderscom

    (@coderscom)

    Hi,

    I am unable to reproduce the issue. Is your mapping saved? blacklotus9 claims the mapping is not saved for him. Can you test the same in a fresh WordPress setup and attach screenshots if the issue still occurs.

    Thanks,
    Siva

    Hello Siva,

    I can reproduce it with all possible models.
    Yes, my mappings are saved. I can re-open and edit and everything is still there.
    So it does not seem to be that problem.
    You can see screen casting here: https://sharing.codeagency.be/04202m173Y2G

    I am testing on a fresh install. It’s just a demo environment I use to test plugins.
    I also tried on a brand new setup on Cloudways, same issue.

    I tried different models like CRM, contacts, leads, … and lastly I tried tickets from Helpdesk app.
    The helpdesk API is activated so it should work fine, but nothing happens when you submit the contact form.

    Either something is wrong with your plugin as other people also report the same problem, so it’s very likely something is wrong.
    Or there is something specific with Odoo running on Odoo.SH hosting platform
    https://odoo.sh (only official Odoo partners)

    Plugin Author coderscom

    (@coderscom)

    Hello,

    As https://odoo.sh didn’t provide trial account, I am unable to test it. However, I have tested the same with https://www.odoo.com/ where Odoo models are created when submiting form values. I was able to create Odoo models like leads, contacts and tickets through the plugin.

    Few suggestions:
    1. Try the same with https://www.odoo.com/
    2. Make sure if Contact Form 7 is working before integrating with Odoo models. (Form submit hangs if mail server isn’t configured)
    3. Try Ninja Forms instead of Form 7

Viewing 4 replies - 1 through 4 (of 4 total)
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