No pinch&zoom on iPhone?

  • Resolved lionsmane

    (@lionsmane)


    4 years, 3 months ago

    Viewing any foogallery on android allows the user to pinch & zoom to see closer details on images. iPhone does not allow pinch & zoom when viewing these galleries. Other gallery plugins do allow this. We need this resolved ASAP for high priority client!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author bradvin

    (@bradvin)

    @lionsmane, we will look into this.

    Please note that you should not demand fixes for free plugins, and when asking someone to look into something for you, it would help to be more polite when doing so.

    @steveush, please can you have a look

    Thread Starter lionsmane

    (@lionsmane)

    @bradvin … hmmm, I guess I don’t see it as “demanding” anything, when that function is a normal function of the browser to begin with. Something in this plugin is interfering with that function so that seems like a bug to me. And a pretty big one. When I’ve got the client breathing down my neck about something like this, “politesse” can tend to go out the window. Sorry if it felt assertive to you. I do hope @steveush can see what’s going on and offer a solution.

    Plugin Author steveush

    (@steveush)

    Hi @lionsmane,

    Could you give me some additional details please. Basically just which iPhone and iOS version are you seeing the issue on? I’ve tested using my personal devices and can pinch and zoom however my devices are not able to install the latest iOS (older model iPhone and iPad) so I just wanted to know what you are using so I can test through an emulator.

    Thanks
    Steve

    Plugin Author bradvin

    (@bradvin)

    hey Steve,

    I have tested on latest iOS on iphone using Chrome and Safari and pinch and zoom works on the FooBox homepage

    Thread Starter lionsmane

    (@lionsmane)

    Hi guys, the issue is when you’re looking at a FooBox gallery on a website (gallagherco.net for example) and you click to view a Gallery image. The lightbox brings up the image, but then you are unable to pinch and zoom in on the image on iPhone. Android supports it natively just fine. I have an iPhone 6 running the latest version of everything. Let me know if you need any additional information.

    Plugin Author bradvin

    (@bradvin)

    Looking at the site https://gallagherco.net/remodels/gallery/contemporary-remodel-by-studio-mcgee/ FooBox pinch and zoom is not working.

    But looking at https://fooplugins.com/foobox/#foobox-1/0/darius-bashar-529464-unsplash.jpg Pinch and Zoom is working.

    This leads me to think there is a conflict on your site.

    When I look at chrome dev tools, there are multiple errors in the console originating from the no-right-click-images plugin

    Disable that plugin and see if that resolves the problem.

    Thread Starter lionsmane

    (@lionsmane)

    I disabled the plugin as recommended and had someone with an iPhone test and that does appear to have solved that. Can you test and confirm?

    Strangely now, my Android phone won’t pinch and zoom, whereas it used to?? Do you have an android you can test the same link? My hope is that it’s just MY phone??

    Plugin Author bradvin

    (@bradvin)

    I have tested on my iphone and pinch and zoom is working on your site now.

    I do not have an android phone to test

Viewing 8 replies - 1 through 8 (of 8 total)
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