Customer support used to include phone support but now they seem to have eliminated this. I’ve been with them for years and when you need support, you usually need it quickly. Without phone support this is no longer an option.
This topic was modified 3 years, 4 months ago by susanmarshallva.
Hi there! Thank you for your feedback! Phone support is available on Business and Platinum plans – we have two hours of open phone support M-F and unlimited callbacks – just request a phone call in your ticket! We also have live chat and 24/7 ticketing.