No pending order if express checkout button used

  • Resolved kk305

    (@kk305)


    7 years, 5 months ago

    Hello, I noticed today that when the express checkout button is used for example on the cart page an order does not get registered as pending (the option is enabled in settings). Are there any options I should look into? It works well though when you click proceed to paypal on the checkout page.

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  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    Hi @kk305,

    I’m sorry for delayed response, Please note that we are checking this scenario and will update you here once there is an update to this.
    Thanks for bringing this to our attention.

    Plugin Contributor angelleye

    (@angelleye)

    @kk305, We’re sorry for the confusion, but that setting is only compatible with the PayPal option from the WooCommerce checkout page. When Express Checkout Shortcut is used to skip the WC checkout page, the order doesn’t get created until the user returns, so this setting is obsolete in those instances.

    We have adjusted the description to make this more clear in the 1.4.6.5 update we’ll be releasing soon.

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