• Resolved carlbutler73

    (@carlbutler73)


    A couple of my sites typically use the PayPal option however since today the buttons on checkout are not showing so customers can’t use this option to pay. Had it been only one of my sites that had this happen I would have thought something conflicting however all of my sites have had the buttons disappear. I usually have the PayPal and pay later buttons activated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @carlbutler73

    I just reviewed the site that you provided a link to and the PayPal button is showing on your checkout page along with the PayLater messaging.

    I recommend testing as a guest user to see if the buttons show for you. That will narrow down if it’s a plugin that’s common across all your sites that you recently updated.

    Kind Regards

    Thread Starter carlbutler73

    (@carlbutler73)

    All sites have the buttons back now. It’s been intermittent all day. Even tried the official Woocommerce PayPal plug-in and that was the same too. Was maybe thinking an issue with PayPal.

    Thanks for your help

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @carlbutler73

    Yes, it is more than likely an issue on PayPal’s side that will be resolved shortly. It is not because of a bug or issue with our plugin.

    Kind Regards

    Thread Starter carlbutler73

    (@carlbutler73)

    Thanks for the confirmation!

    much appreciated

Viewing 4 replies - 1 through 4 (of 4 total)
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