No Payment possible with 2.0.3

  • Resolved chummer25

    (@chummer25)


    3 years, 7 months ago

    Hello,
    We are using version 2.0.3 and for 2 weeks now we get this error: “There was an error while processing your payment. Your payment method was not charged. Please try again. If the error persist, please contact us about your order.”
    No more info just this error. Have tried with different browsers and different Amazon accounts.
    Any idea?
    Regards, René

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @chummer25

    Hope you are doing well!

    since last 2 week, did you update any plugin?

    try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 2 replies - 1 through 2 (of 2 total)
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