No payment method for my state

  • Hello,

    I’m getting the next error at the payment page (in Dutch):
    “Het lijkt erop dat er geen betaalmethoden beschikbaar zijn voor je staat. Neem contact met ons op als je hulp nodig hebt of op zoek bent naar alternatieve mogelijkheden.”

    Eng translation: “Het lijkt erop dat er geen betaalmethoden beschikbaar zijn voor je staat. Neem contact met ons op als je hulp nodig hebt of op zoek bent naar alternatieve mogelijkheden.”

    I have disabled all other plugins, re-installed the plugin and used another theme but this did not fix the problem.

    It worked until some weeks ago, i think some updated caused this problem.

    Hope you have a fix for me.
    Roy

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • I have exactly the same with a new installed Woo and the Mollie plugin.
    Checked all settings 30 times, but no result.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @roygtm

    Does this happen both in live and test mode? I suggest contacting the Mollie Support Team with your test API key so the team can check the account permissions.
    It’s possible the account may not be approved for some reason. Please include a link to this thread when contacting the support team, so they can keep track of your request.

    To rule out if this behavior may be caused by a plugin update, you can also test it with any older Mollie version, which could be downloaded from the bottom of the Advanced View here on the plugin page.

    But there hasn’t been any plugin update that would result in this behavior.
    If no payment methods are shown on the Checkout page, then in most cases, it’s because the Mollie API does not return any gateways.
    This could be a site problem (e.g. wrong currency) or a problem with the Mollie account, which seems more likely if it previously worked for you in the same setup.

    Kind regards,
    Niklas

    I have the same issiue when activating the test modus. The moment i switch back to live modus everything works fine.
    I have a test account that worked fine untill a few weeks ago.
    Going back to a previous version does not solve the problem.

    • This reply was modified 1 year, 4 months ago by jurgenmo.
    Plugin Support Femi

    (@femiyb)

    Hello

    Apologies for getting back to you just now! While the community support forum hasn’t been actively maintained recently, you can always count on direct assistance from the dedicated Mollie support team to address any questions or suggestions about the Mollie Payments for WooCommerce plugin.
    You can best reach the Mollie Tech Support from here: https://mollie.com/contact/merchants

    That being said, I’d still like to offer some assistance.

    A common solution to payment method listing issues is to clear specific Mollie data in your site’s database, such as Mollie transients. You can do this using a plugin like Transients Manager or by deleting all entries that start with “_transient_mollie%” in the wp_options table. Please note that the “Refresh” button on the Mollie settings page may not always effectively clear transients, especially in certain object cache configurations.

    Regards,
    Femi

    • This reply was modified 10 months, 3 weeks ago by Femi.
Viewing 4 replies - 1 through 4 (of 4 total)
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