Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    I notice in the topic thread there is a pay button in My Order page when order status is pending payment.

    However, there is no pay button in my site. Does anyone know how to enable or add the add button in My Order page?

    Whether the “pay” button will appear also depends on the payment gateway:

    https://d.pr/i/Q9HS3g

    For example, with Stripe for WooCommerce extension, if an order is created manually – the “pay” button will still not appear because some of the payment details are missing.

    In other words, the on hold order status is not the only condition for pay button to appear.

    Which payment gateway plugin/extension are you using on your site?

    Thread Starter ericcool

    (@ericcool)

    I test serval payment gateway but none of my payment gateway shows the pay button. I also test standard paypal gateway but no pay button as well.

    I noticed many discussion saying Woocommerce remove this functionality ??

    Thanks for trying that, @ericcool. I’ve now tested creating a manual order, activating PayPal Standard, and checking Orders page under My Account. I was able to see the Pay button just fine.


    Link to image: https://d.pr/i/sxaDMf

    So I suspect the issue on your end may be caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know the outcome of the above troubleshooting so we can assist you further if needed. If the issue persists, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter ericcool

    (@ericcool)

    Yes , you are right.

    I turn off my plugin one by one then I found one of my plugin remove this pay button!

    Thanks for help!

    You’re most welcome! I’m glad you found the culprit. So I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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